Global Microsoft Outage Caused Major Turmoil Leading to Slow-Paced Recovery
CrowdStrike’s update bug put the world services in complete chaos, and concerns over facing similar incidents in the future.
Friday morning witnessed an uprecedented IT outage worldwide, disrupting vital services, including businesses, banks, airports and healthcare.
The Texas-based CrowdStrike is a cybersecurity firm that provides antivirus software to Microsoft Windows. Its latest update of the IT product, CrowdStrike Falcon, carried a bug that turned world screens to blank, useless devices, causing turmoil and frustration to global customers.
Its founder and chief executive, George Kurtz, apologised for the outage and stated that it was a “negative interaction” between the update and Microsoft’s operating system, and thus it is by no means a cyber-attack issue.
Despite resolving the problem on Friday evening with services gradually recovering, experts are voicing their concerns over the world’s unreadiness to confront such risky outages in the absence of contingency plans and efficient back-ups.
